U.S. Citizen Services
The United States government has no higher responsibility than to serve and protect its citizens, including those who live or are traveling abroad. To this end, the American Citizen Services Unit in Costa Rica provides prompt, courteous, and efficient services to United States Citizens and other clients, consistent with U.S. laws and regulations.
American citizens can apply for U.S. passports, document their foreign-born children who qualify as U.S. citizens, have documents to be used in the U.S. notarized, and request help in an emergency.
All routine services, including passport renewal or replacement, additional passport pages, Consular Reports of Birth Abroad (CRBA), and notary services are available by APPOINTMENT ONLY.
We are pleased to offer an online appointment system for your convenience.
The Embassy also provides assistance to recipients of Social Security and other U.S. federal benefits.
For more information on our services, please explore the links to your left. If you cannot find the information you are looking for, you may also send an e-mail to email@example.com.
If you are reporting an emergency concerning a U.S. citizen in Costa Rica, please see our emergency contact information.
Embassy business hours are Monday–Friday from 8:00 a.m. to 4:30 p.m. (Note: the Embassy is closed on U.S. and Costa Rican holidays)
Location and Address
Location: At the intersection of Avenida Central and Calle 120 in the Pavas Section of San José, Costa Rica.
Local Mailing Address: 920-1200 San José, Costa Rica
U.S. Mailing Address: US Embassy San Jose, DPO AA 34020
Important Security Information
For security reasons, Embassy visitors are not permitted to enter with bags or electronic devices such as laptops, cameras, tablet computers, or cell phones.
What ACS Cannot Do
What American Citizen Services cannot do:
Act as your lawyer, translator, interpreter, personal assistant, travel agent, investigator, law enforcement agent or real estate agent;
Provide you or your family with physical protection;
Arrange release from U.S. military service obligations;
Pay your debts or fines, sort out property disputes;
or interfere in judicial proceedings;
Find you employment, residence, or schools;
Search for missing luggage;
Settle disputes with hotel managers and landlords;
Discuss visa cases.