U.S. Citizen Services
The United States government has no higher responsibility than to serve and protect its citizens, including those who live or are traveling abroad. To this end, the American Citizen Services Unit in Costa Rica provides prompt, courteous, and efficient services to United States Citizens and other clients, consistent with U.S. laws and regulations.
American citizens can apply for U.S. passports, document their foreign-born children who qualify as U.S. citizens, notarize documents for execution in the U.S., inquire about social security and other federal benefits, and request help in an emergency.
We are pleased to offer an online appointment system for your convenience. If you cannot make an appointment for passport services, you can come to the Embassy Monday-Friday from 8:00AM-11:00AM and take a number (The Federal Benefits Unit, Consular Report of Birth Abroad services, and Notary services will not see anyone without an appointment). We will attend those with appointments first and then call numbers in the order of arrival. Please complete and print all forms and applications PRIOR to your appointment.
For more information on our services, please explore the links to your left. If you cannot find the information you are looking for, you may also send an e-mail inquiry to firstname.lastname@example.org or call +506-2519-2000 during business hours.
If you are reporting an emergency concerning a U.S. citizen in Costa Rica, please see our emergency contact information.
Embassy business hours are Monday–Friday from 8:00 a.m. to 4:30 p.m. (Note: the Embassy is closed on U.S. and Costa Rican holidays)
LOCATION AND ADDRESS
Location: At the intersection of Avenida Central and Calle 120 in the Pavas Section of San José, Costa Rica.
Local Mailing Address: 920-1200 San José, Costa Rica
U.S. Mailing Address: US Embassy San Jose, DPO AA 34020
IMPORTANT SECURITY INFORMATION
For security reasons, Embassy visitors are not permitted to enter with bags or electronic devices such as laptops, cameras, tablet computers, or cell phones. Please budget time before your appointment for required security checks.
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What ACS Cannot Do?
What American Citizen Services cannot do:
Act as your lawyer, translator, interpreter, personal assistant, travel agent, investigator, law enforcement agent or real estate agent;
Provide you or your family with physical protection;
Arrange release from U.S. military service obligations;
Pay your debts or fines, sort out property disputes;
or interfere in judicial proceedings;
Find you employment, residence, or schools;
Search for missing luggage;
Settle disputes with hotel managers and landlords;
Discuss visa cases.