Embassy Hours of Operation
Embassy Business Hours: Monday - Friday 8:00 am - 4:30 pm
Phone Number:  2519-2000
from the U.S. dial 011-506-2519-2000
American Citizen Services:
U.S. Passport Services:
Beginning October 11, 2011, all routine services, including passport renewal, replacement, or additional passport pages, are available by APPOINTMENT ONLY.
Consular Report of Birth Abroad (CRBA):
Beginning October 11, 2011, all routine services, including Consular Reports of Birth Abroad (CRBA), are available by APPOINTMENT ONLY.
Beginning October 11, 2011, all routine services, including notary services are available by APPOINTMENT ONLY.
Federal Benefits Unit:
Please contact us by phone: (506) 2519-2228 or via email before coming to the FBU in San José, since most issues can be resolved without you having to visit the Federal Benefits Unit. In order to fully utilize the time available from our specialized representatives, services will be provided by APPOINTMENT ONLY, therefore we recommend that you call first to obtain advice from the FBU personnel prior to your visit to the San José Embassy. Our email address is firstname.lastname@example.org and your message should be answered within 24 to 48 hours. As a reminder, the San José FBU is closed the SECOND and LAST Thursdays of the month; window or telephone hours are not available on those two days.
Personal Interviews: Mon, Tue, Thu 12:00 pm – 1:30 pm
Walk-In Inquires: Mon, Tue, Thu 1:00 pm – 2:00 pm
Telephone inquiries: Mon, Tue, Thu, Fri 9:00 – 11:00 am
Phone numbers: 2519-2274 or 2519-2465
Non Immigrant Visas:
Interviews: Monday - Friday 7:30 am - 11:00 am
Telephone Inquiries: 4000-1976 within Costa Rica
(703) 745-5475 for callers from the US
Skype contact: ustraveldocs_centralamerica
Monday through Friday 8:00 am to 7:00 pm and Saturdays 9:00am to 3:00 pm
You can also pay the application fee, fill out your application form DS-160, request your appointment and obtain additional information at Non Immigrant Visas Section