How to Contact Us
Telephone: (506) 2519-2000 or (506) 2220-3127 | From the U.S.: 011-506-2519-2000 or 011-506-2220-3127
Consular fax: (506) 2220-2455 | From the U.S.: 011-506-2519-2455
Location: see the map
Email address: ACSSanJose@state.gov
Note: Please note that visa inquiries cannot be answered at the above telephone numbers. Please call 4000-1976 within Costa Rica and (703) 745-5475 from the U.S. for any visa-related inquiry.
(Note: the Embassy is closed on U.S. and Costa Rican holidays)
We are pleased to offer an online appointment system for your convenience. In case of an emergency, please call 2519-2000 Monday-Friday from 8:00AM-4:30PM. If possible please complete and print all forms and applications PRIOR to your appointment.
Consular officers monitor the general welfare of American citizens in Costa Rica. Please contact us for questions/information concerning the following:
- Death of an American citizen
- Arrest/detention of an American citizen
- Help for American victims of crime overseas
- American citizens missing abroad
- Abduction of a child abroad
- Sending money overseas
- Medical emergencies
- Lost and stolen U.S. passports abroad
Disasters in the United States.
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Lost or Stolen Passport?
If you have an urgent need to travel and your passport was stolen, you may come to the U.S. Embassy on Monday through Friday from 8:00 a.m. to 11:30 a.m. to apply for an emergency passport.
In addition to the requirements listed on this page, please bring your police report detailing the theft.