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Emergency Services

How to Contact Us

Telephone: (506) 2519-2000 or (506) 2220-3127 | From the U.S.: 011-506-2519-2000 or 011-506-2220-3127
Consular fax: (506) 2220-2455 | From the U.S.: 011-506-2519-2455

Location: see the map

Email address:

Note: Please note that visa inquiries cannot be answered at the above telephone numbers.  Please call 4000-1976 within Costa Rica and (703) 745-5475 from the U.S. for any visa-related inquiry.

Hours of Operation

(Note: the Embassy is closed on U.S. and Costa Rican holidays)

We are pleased to offer an online appointment system for your convenience. In case of an emergency, please call 2519-2000 Monday-Friday from 8:00AM-4:30PM. If possible please complete and print all forms and applications PRIOR to your appointment.

Please visit our PassportCRBA and Notary Services pages for details, instructions, or to make an appointment.

Consular officers monitor the general welfare of American citizens in Costa Rica.  Please contact us for questions/information concerning the following:

Disasters in the United States.

Smart Traveler App

  • STEP App

    Register with the Smart Traveler Enrollment Program.

    Download the FREE Smart Traveler App!  It’s a useful tool that provides easy access to updated, official country information, travel alerts, travel warnings, maps, U.S. Embassy locations, and more.

Lost or Stolen Passport?

  • If you have an urgent need to travel and your passport was stolen, please call 2519-2000 Monday through Friday from 8:00 a.m. to 4:30 p.m. to apply for an emergency passport.

    In addition to the requirements listed on this page, please bring your police report detailing the theft.

Know Before You Go Into the Water!